Quickbooks Support Options

Quickbooks Support Options

If you would like Quickbooks Support, we have various options for you to think about:

When you purchase or transfer your license to us, you automatically receive the Basic Support (See below) below anyway. This may be all you need, and it is quite good actually.

Basic SS Support 5 Day

  • This is included as part of your Quickbooks Program
  • Mon-Friday 9am – 5pm
  • Online Chat
  • Call You Back Facility
  • South African based but on Irish time
  • We have no input in this, but it is very good

FREE 30 DAY TRIAL:

If you join us at Profit Lab, you just transfer your license to profit lab, (no costs involved), you receive:

• One month’s ESS support worth €49
• Plus a QBO health check of what you or your book keeper/accountant can do to make the program work better for you

Contact us here for more information

If you like what we do, choose from one of the following options:

Essential Service Support (ESS) Just €49 plus vat per month

  • Human Communication with Ireland based Platinum Qualified Pro Advisor
  • 1 800 number to call
  • Dedicated Support Email
  • Mon-Friday 9am – 5pm
  • 1-5 day response time
  • Scheduled 15 Minute Routine Zoom Check in Once Per month

Plus Service Support (Plus) Just €79 plus vat per month

  • Human Communication with Ireland based Platinum Qualified Pro Advisor
  • 1 800 number
  • Dedicated Support Email
  • Mon-Friday 9am – 5pm
  • 1-3 day response time or else the month is free
  • Scheduled 15 Minute Routine Zoom Check in Once Per week
  • Recordings emailed back to you for your own use

Premier Service (Prem) Just €99 plus vat per month

  • Human Communication with Ireland based Platinum Qualified Pro Advisor
  • 1 800 number
  • Dedicated Support Email
  • Mon-Friday 9am – 5pm
  • 1 day response time
  • Recordings emailed back to you

FAQ

Q. Who will I be actually receiving the support from?
It will be Kevin Barry, Maeve Clancy or Joseph Whelan: Their Bio’s are here.

Q. What type of support do you help us with?
Anything to do with quickbooks online. If something needs fixing we will show you how to do it.

Q. Will you do my book keeping for me?
No, not unless you want to hire us separately for that: We want to help you do a better job for your own business.

Will you converse with my accountant?
Yes, we happen to be Chartered Accountants ourselves and are familiar with the type of questions they often ask.

No minimum contracts: Cancel anytime